Frequently Asked Questions

We are open Monday to Thursday 07:30 – 16:30 and on Fridays 07:30 – 12:30

Yes we ship to the EU and the rest of the world.

Yes we accept collection of orders Monday to Thursday 08:30 – 16:30 and on a Friday 08:30 – 12:00

You can email the Funeral Manager support line at the address support@funeralmanager.co.uk or call the guys on +44121 380 0303

Look through the products listed on our website and make a note of the part numbers you’d like to order. Then to place an order give us a call on +44 0121 380 0300 or send an email to sales@johnwilde.co.uk and we can assist you.

We prefer BACS payments, our bank account number and sort code are detailed at the bottom of all our invoices. All payments must be completed within 30 days of the invoice date.

We aim to get your order out the same day. This can vary depending on weekends and stock levels but we will tell you this when we speak to you and advise you on any longer lead times.

You can email the Funeral Manager support line at the address support@funeralmanager.co.uk or call the guys on +44121 380 0303 – or check out the Nexgen page here